Privacy Policy

Account holders (landlords). You sign up, and the data below is yours.

Tenants. Most tenant information in EasyRent is entered by a landlord about their own tenants. For that data the landlord decides what is collected and how long it is kept; we store and process it on their behalf. If you are a tenant and want your information corrected or removed, contact your landlord first — they can do it immediately from their account. You can also reach us at codershawn1@gmail.com and we will pass the request on.

Account information you give us:

• Your name, email address and mobile number.
• A one-time code sent over WhatsApp to verify your number.
• Your password, stored only as a bcrypt hash — we never see or store the password itself.
• Your plan, billing cycle and subscription history.

Property and tenancy records you create:

• Rooms, rent amounts, deposits, and move-in / move-out dates.
• Tenant names, phone numbers and email addresses.
• Rent bills, one-time and recurring charges, payments, receipts, expenses and closing settlements.
• Electricity meter readings and per-tenant rates.
• Maintenance requests and their status.

Files uploaded to the service:

• Tenant documents you attach to a tenancy, such as identity documents or signed agreements.
• Proof-of-payment screenshots submitted by tenants through the tenant portal.
• Photographs of electricity meters.
• A payment QR image you choose to show your tenants on receipts.

Technical data: a session cookie that keeps you signed in, a cookie recording whether you are using the Android app or the website, and your display preferences (language, calendar, theme). Server logs kept by our hosting provider may record IP addresses for security and troubleshooting.

What we do not collect: EasyRent contains no advertising SDKs, no analytics or tracking SDKs, and does not use an advertising identifier. We do not collect your location, contacts, calendar, camera roll, installed apps, or anything from your device beyond the files you deliberately upload.

• To run the service — record tenancies, calculate what is due, generate receipts and reports.
• To authenticate you and keep your account secure, including verifying your phone number.
• To send the rent reminders, receipts and notifications you ask us to send.
• To give your tenants access to their own balance, history and receipts through the tenant portal.
• To provide support when you contact us, and to detect abuse or fraud.
• To manage your subscription and let you know when it is due to expire.

We do not use your data or your tenants' data for advertising, profiling, or automated decisions about anyone. We do not sell personal data, and we never will.

We share personal data only with the following, and only as far as needed:

• Meta Platforms (WhatsApp Business / Cloud API) — when you send a reminder, receipt, portal link or verification code over WhatsApp, the recipient's phone number and the message content pass through WhatsApp's systems in order to be delivered. This only happens for messages you or the service send on your instruction.
• Our hosting provider — the application and database run on managed servers in Nepal. The provider can access the systems for infrastructure maintenance but does not use the data for any purpose of their own.
• Where the law requires it — if we receive a valid legal order, or need to act to protect someone's safety or our legal rights.

There are no other third parties. In particular, we do not share data with advertisers, data brokers, or analytics companies.

EasyRent is not a payment processor and never handles money. Rent that a tenant pays you happens entirely outside the app — you record it afterwards. When you record a payment we store the amount, date, method and any reference number you type in. We do not receive or store card numbers, bank credentials, or wallet logins.

Paid EasyRent plans are purchased on our website. If you subscribed, we keep a record of the plan, the amount, the method you told us you used, and the transaction reference you supplied, so that we can verify and activate it.

We keep your account and its records for as long as your account exists, because that history is the point of the product — you need last year's ledger. When you delete your account we delete the data, as described below. Database backups are retained for up to 30 days and then overwritten, so deleted data can persist in a backup for that period before disappearing for good.

You can delete your EasyRent account yourself, at any time, from Settings → Account → Delete account. Deletion is immediate and permanent: it removes your login, your rooms and tenants, every bill, payment, receipt, expense and settlement, all uploaded documents, screenshots and meter photos, your notifications and WhatsApp message history, and your subscription record. We do not deactivate, freeze or archive the account instead of deleting it.

Full instructions, including what to do if you can no longer sign in, are on the delete your account page.

You can also export everything first — Settings → Backup produces a complete JSON file of your data.

• See and correct your data — everything we hold is visible and editable in the app.
• Export your data — a full backup file from Settings → Backup.
• Delete your data — see the section above.
• Turn off messaging — automatic reminders are off unless you enable them, and you can disable them at any time in Settings → Reminders.
• Withdraw a tenant's portal access — from that tenant's page, at any time.

If you want to exercise a right we haven't made self-service, email codershawn1@gmail.com and we will respond within 30 days.

Traffic is encrypted with HTTPS. Passwords are hashed with bcrypt. Sessions use signed, expiring cookies, and mutating requests are protected against cross-site request forgery. Every database query is scoped to the signed-in account, and tenant portal links are single-purpose tokens you can revoke. Uploaded files are served only to the account that owns them.

No system is perfectly secure. If you believe your account has been compromised, change your password and contact us at codershawn1@gmail.com.

EasyRent is a tool for managing rental property and is not directed at children. We do not knowingly collect data from anyone under 18. If you believe a child has created an account, contact us and we will remove it.

If we change this policy we will update the date at the top, and for any change that materially affects how we handle your data we will tell you in the app before it takes effect.

Manurya Technologies — Kathmandu, Nepal
Email: codershawn1@gmail.com
WhatsApp: +977 9866297369